Creating a website exactly like the vision you had for it is not an easy task. It must also hold up to the expectation of your customers. Anything to the contrary and you might end up losing the trust of your customers, and thus losing precious leads and revenue. Here’s where a Quality Assurance plan can help you maintain the standards of your website.
As the name itself suggests, Quality Assurance is a way of making sure that you are able to maintain the quality of the product or service that you are offering to your customers. It focuses on improving the quality of your product by making it more efficient and effective as per the defined quality standards. Quality Assurance is popularly known as QA Testing.
Having a QA Test plan for your website is an imperative step for your business and your establishment. A major part of website testing is done to provide for its quality, creating a better experience for your customers. QA testing can often be the difference between a successful and a failed website.
Having a Quality Assurance Plan can help you work towards building a website with zero defects! But What is a Quality Assurance Plan? A Quality Assurance Plan is a document created by the project team and if followed will ensure the finished product meets all the criteria making it a product of the best possible quality standards. The product should not only meet your customer’s expectations and requirements but also meet your objectives and targets.
An ideal QA Plan comprises the following components:
Once a test plan is set, the QA team who are directly involved in the website testing process creates a QA plan.
This might seem like an absurd question. Why would anyone try to break their service? Any developer asks the question “How can I make It?”, but a QA Plan will find out “How can I Break It?”. A QA Plan will aim to bring out the defects in your website and give you an opportunity to correct them and make sure that you maintain the quality standards.
Here’s why you must create a QA Plan:
These website testing plans are made by the QA testers team. There are a lot of different processes for testing a website.
As a QA tester, what will you do on a website? They must completely test and challenge everything that has been developed.Here are the most common responsibilities that a QA tester is required to take up:
The main role of a QA tester is to run various tests on software products to ensure the program satisfies all specifications and requirements. They run debugging programs to fix any issues or bugs in a program. Once these problems are solved, they run additional tests before the products are issued for sale to customers.
QA testers record all defect details, create reports stating the type of defects found and the measures taken to resolve these issues. A website tester must have a system for recording and documenting all testing results performed. Maintaining these reports help QA testers to recognise similar problems in the future and provide a quick resolution.
QA testers are responsible for ensuring that the end-users are happy. Therefore, they must determine the problem at its source. The when, where and why of each production defect should be looked into by the testers. Finding a primary cause or a series of interrelated problems may be involved.
Testers also apply their knowledge early in the software development process. They work closely and together with the developers to recognise the chances of any operational issues, assess risks and resolve those and other issues before the software is complete.
Testers will offer to teach their juniors or other team members about all the processes and technologies involved in the websites and applications. They can also explain proper areas in which these assurances should be applied.
As mentioned before the aim of QA Testers is to “Break It”. So the next question is, “How to Break it?”. Now that we’ve learnt all the basic concepts of QA Testing, here’s what you need to do to create a test plan.
A basic starting point is to get to know what the product is and get acquainted with the project documentation. Why the product was created, who’s meant to use it, how will it look, on what environment it would run? When testing the compatibility on different platforms- devices, web browsers, OS’s etc, the latter is important.
The test manager develops a really important document- the test strategy. It defines the whole process for testing a website.
List of the many things that need to be done here:
For determining the scope of a testing project, the customer requirements are to be considered, the project budget, the project specification and most importantly the skills and talent of the test team.
To make the interface more user friendly, it is crucial to test the load-bearing capacity of your website. This will help gather data from testing with different inputs and will also give an insight into the faults of the website.
Load testing tools suitable for varied needs and perspective are available. To drive high-value customers, planning load testing is essential.
Certain parametric to consider while load testing:
The goal usually is to find as many software defects as possible and fix them so that the tested website is free from all the bugs before it’s release. However, creating a 100% bug-free product is next to impossible. So you need to find and fix all the bugs considered critical to the proper functioning of the product and then launch post-release updates and bug fixes.
Two steps that need to be done:
Test criteria are the guidelines on which the testing procedure of the product can be based. There are 2 criteria types:
The plan is a summary of all the different types of resources(human resources, equipment, materials etc) required for the testing process.
A test environment consists of all the different components needed to perform the needed task for your website.
Different types of environments:
These include all the documents, tools and reports that are produced and maintained in support of the tests. Depending on the phases of the project, there are different deliverables:
Often in a hurry, we overlook small errors before making the website live and then later receive negative feedback from users. This website testing checklist below will help avoid any mistakes while launching a site.
As you must have realised by now, the purpose of a QA Website Test Plan is to improve, analyse, measure and controls the entirety of your website and make sure that the output created is the best one possible. The test plan we’ve provided covers important processes for testing a website and contains all the information you will needed for testing a website. Now you can create your own QA Test Plan and create a website that holds up to the vision you have!
See how W3Dart can transform your customer success outcomes
KK patel is an experienced content marketer with a love for SaaS tech products. W3Dart being his brainchild, KK has always been a proactive problem solver. His tech prowess, combined with his leadership skills, led to the creation of this unique and powerful feedback tool. He KK patel loves exploring different forms of inbound marketing and taking on challenges.