Bug Reporting for Software companies

Bug Reporting

Receive website Bug reports from team members through the W3Dart. Create, assign, and monitor
tasks inside W3Dart to eliminate the Website bugs.

Client Feedback for Software Companies

Client Feedback

Allow clients to provide video feedback. Capture everything on their screen and going through
their head during bug tracking.

Extended Support

Convince clients to convert the engagement into a retainer for maintenance. Use W3Dart after
project delivery to collect feedback from real users and continuously improve their
experience.

Get an over the shoulder view of what your client sees while Bug Reporting

Videos can capture all events

Sometimes there is an bug with page loading or something unexpected might be happening after a form submission. Video feedback allows the clients to accurately capture and report this. You simply cannot do it with annotated screenshots and rich-text comments.

Videos speed up the Website Bug reporting

Most client feedback is delayed because going through the website or software, taking screenshots for the feedback, and noting down the comments is quite a tedious process. But with video feedback, you can just click a button and start recording.

Videos capture the client’s frame of reference

Videos with voiceovers make it easy for clients to explain their thinking and feeling behind the feedback. This context allows you to make the most appropriate changes without going through multiple rounds of revision.

Stop juggling feedback like a performer and start performing like an expert

Life without W3Dart

The process of development can be complete mayhem. Soon enough, you’re having long exhausting chats with your clients, QAs, designers and copywriters – all at the same time!

Life with W3Dart

Dart makes website development so unbelievably easy that it’s hard to imagine what life would be like without it.

Integrate with all your favorite tools

As an agency, you need to be able to manage a full stack of tools. That’s why W3Dart integrates with the leading bug tracking and project management tools.

Key Bug Reporting Features

Whenever you create a new bug report or leave any feedback using W3Dart, it will automatically send a screenshot or video as an attachment directly into your current management tool like Trello or Slack.

At times, screenshots and emails are just not enough to point out the bug’s exact location. In such cases, simply use W3Dart to capture a video of the bug and add annotations to elucidate. It’s that easy.

  • No lengthy explanations to recreate bugs
  • Hit the bullseye in one click
  • Automatically create a card in Trello

Adding your voice can greatly improve the clarity of your issue and helps locate and fix bugs faster. Connect your Trello account with W3Dart, raise a bug and it will be automatically converted into a Trello Card. No more guess work. Only smart work.

  • Capture video along with your audio
  • Add annotations if needed
  • Automatically create a card in Trello

Screenshot or Video

“In a global organization with over 2000 employees, W3dart’s easy to use tool is essential in scaling up our feedback exchange.”

Minji K.
ceo hashtag media

W3Dart – The Developer -Friendly Bug Reporting Tool

With features like video recording with screen capture and a centralised feedback hub, developers can now work seamlessly across multiple projects.

W3Dart - The Developer-Friendly Feedback Tool

Say goodbye to clunky and disorganised feedback via multiple channels such as emails, chat messages and meeting notes. Now, you can gather all bug reports directly and systematically within your current issue tracker.

With W3Dart, you can report bugs or share feedback directly into Trello or Slack and it automatically captures and displays all the important browser metadata. This allows your developers or QA team to easily recreate and locate bugs. Browser name Screen size Viewport Size Zoom Level Os User Agent

The W3Dart extension offers support for major browsers like Chrome, Safari and Firefox. Since some bugs are browser-specific, this allows you to raise issues and record bugs in the browser of your choice, allowing you to pinpoint the bug’s exact location.

Save your developers’ time by not having to ask your clients.

See how it works for your Software Company

Try it free. No credit card required. Instant set-up.